Conditions
of Entry

  • The promoter of ‘Live at the Gardens Events is Roundhouse Entertainment Pty Ltd (ACN 091 1626 72) (“the Promoter”).
  • You acknowledge that you enter the Event and the Venue at your own risk.
  • During an Event, patrons must remain on designated pathways and follow official directions by Venue staff and security.
  • Management reserves the right to refuse admission or to eject a ticket holder for behaviour likely to cause damage, injury, nuisance or annoyance or for failure to comply with reasonable requests. Intoxication, aggressive or anti-social behaviour is unacceptable and will result in ejection from the Venue. Those ejected from the Venue will not be re-admitted to the Event and tickets will not be refunded.
  • All patrons must adhere to local licensing laws. Intoxicated or disorderly patrons will be evicted from the venue. DON’T MISS THE SHOW – Stay In Control. Management reserves the right to refuse admission.
  • Trespassers and anyone assisting trespassers will be evicted from the Venue.
  • No passouts at all venues (except in the case of adverse weather conditions or in an emergency).
  • LATG Events (“Events”) are licensed all ages Events. Persons under 18 must be accompanied by a ticket-holding parent or legal guardian at all times.
  • ​For parents considering bringing a baby – bringing your baby is entirely your prerogative, however not recommended, for both the child & your wellbeing and safety, and your enjoyment of the show. Prams are not permitted in the aisles in the seated area, regardless if you have an aisle seat.
  • Please note:there is no shade or protection from sun or rain.
  • At the time of booking your tickets, you consent to these Conditions of Entry AND MG Live’s Terms of Sale AND Ticketmaster’s terms and conditions of purchase.
  • You may be refused entry if your ticket was purchased from an unauthorized ticket seller or ticket scalper. Defaced tickets will not be accepted. Even if you have proof of purchase, lost or stolen tickets will not be replaced or reissued. Your ticket is your responsibility.
  • It is a condition of entry to all Events that a search of person or possessions may be required at the time of entry to the Venue. Prohibited items will be confiscated by the Promoter. The Promoter accepts no responsibility for confiscated items.
  • No tables, tents or sun shelters. No umbrellas (even if it’s raining); bring good quality raincoats and gumboots instead.
  • No BYO alcohol. Alcohol is available for purchase at the Event. Patrons found to have brought alcohol into the Venue will be evicted from the Venue. Patrons who wish to consume alcohol must have photo ID. It is an offence to supply minors with alcohol and anyone found supplying minors with alcohol will be evicted from the Venue.
  • No eskis, cooler bags, backpacks or carry bags. No shopping trolleys or push carts
  • No chairs, reclining chairs, air beds and deck chairs.
  • No BYO soft drinks or any other non-alcoholic beverages other than sealed see through plastic bottled water. Bottle must be plastic, transparent and 1.5 litre max size.  Drinks required for dietary or health purposes are allowed in sealed containers with written consent from a health professional.
  • No glass – this includes wine glasses, jars, or any other containers or items made of glass. Although bottles of wine will be sold inside the Venue you may not bring any glass object into the Venue.
  • No metal cutlery or knives of any sort are permitted into the Venue.
  • No selfie or Go Pro sticks allowed.
  • No animals (except guide dogs) are permitted in the Venue.
  • No beanbags, blow-up air chairs or lounges.
  • Point and shoot cameras are permitted but professional-standard cameras and video cameras are not. Unauthorized photography may result in images being deleted by security staff. Media and professional photographers must arrange accreditation through our publicist Linda Freedman. Discretion as to whether your camera is deemed a professional-standard camera’ rests with the Promoter’s security staff and debate will not be entered into. Cameras with powerful zoom lenses or multiple lenses in a carry case or SLR cameras are generally not allowed.
  • Open fires, naked flames, disposable BBQs, laser pointers, fireworks, flares, flags or banners, whistles, horns, musical instruments, loud hailers, public address systems or any other objects considered by the Promoter and the Venue to be dangerous or capable of causing a public nuisance that could be used to distract, obstruct or interfere with any performer are prohibited. Smoking is ONLY permitted in marked designated smoking areas.>
  • By entering an Event, you consent to being filmed and photographed during the Event. We reserve the right to broadcast, communicate, film and/or record any Event. If You are photographed, filmed or recorded whilst attending an Event, You consent to us (or third parties authorised by us) photographing, filming or recording You. Third parties authorised by us can broadcast, publish, license and use any photographs, film, recordings or images of You without compensation or restriction including but not limited to marketing and promotional use and in all media. Third parties authorised by us and anyone acquiring from them a right to use the material are not liable to You in any way for its use. The Event will only be abandoned if the Promoter deems the conditions dangerous.
  • The Event will only be abandoned if the Promoter deems the conditions dangerous. Refunds (whole or in part) will only be available at the point of purchase, if an Event is abandoned or cancelled. The decision to cancel an Event will be made as early as possible but may not be made until the morning of the event.
  • The Promoter reserves the right to change the support act line-up without prior notification. In the event of a change of the support act line-up change, refunds will not be available.
  • Warning: Excessive exposure to loud music may cause damage or loss to your hearing. The use of earplugs is recommended if long term hearing damage or loss is of concern to you.
  • Warning: The Venue is an outdoor venue and whilst all care has been taken to make the Venue safe, the Venue may contain dangerous and uneven surfaces. Patrons should exercise all care and caution when entering or on the Venue premises.
  • In the Event of an emergency situation or evacuation, you must follow all official directions by Venue staff & security.
  • To the maximum extent permitted by law, the Promoter and the Venue accepts no responsibility for loss, injury or damages however caused by the patron attending the Event or by entering or being on the Venue premise whether caused by the negligence of the Promoter or Venue or otherwise.